Terms & Conditions

Last Updated: June 2025

1.1. Acceptance: By accessing the Capilan Group website or by entering into a contractual agreement for any of our professional services, you, the Client, acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1.2. Corporate Entity: Capilan Group operates as a fully registered corporate entity within Canada. All commercial activities, service provision, and contractual obligations are governed by the federal and provincial laws of Canada. The laws of Canada shall exclusively govern the interpretation and effect of this agreement.

2.1. Services Provided: Capilan Group specializes in professional construction, engineering, general contracting, and infrastructure development across residential, commercial, industrial, environmental, and resource sectors.

2.2. Formal Engagement: The specific scope, required deliverables, project schedule, and performance milestones for any project will be definitively outlined in a formal Project Proposal or Service Agreement. This document must be executed and approved by authorized representatives of both Capilan Group and the Client prior to the commencement of any site work or professional activities.

2.3. Scope Changes: Any alterations, additions, or reductions to the agreed-upon scope of work (change orders) must be documented in a written amendment and mutually approved by both parties to become valid.

3.1. Project Commitment Deposit: The Client is required to provide a non-refundable commitment deposit as specified in the executed Service Agreement before any work commences. This deposit secures project resources and scheduling.

3.2. Payment Schedule: The remaining project fee shall be settled in accordance with the structured payment schedule stipulated within the governing contract. Acceptable payment methods include bank transfer, corporate cheque, or other pre-approved financial instruments.

3.3. Payment Delinquency: Invoices are due by the date specified in the contract. Failure to remit payment within the agreed timeframe may lead to the temporary suspension of all construction or engineering services until the outstanding balance is cleared. Early or full advance payments will not incur any penalty.

4.1. Quality Commitment: Capilan Group is committed to the highest standards of integrity, technical precision, and quality craftsmanship in all completed works.

4.2. Validation and Handover: While Capilan Group does not issue a separate, general written warranty beyond what is legally required or specifically outlined in the project contract, all projects are subject to rigorous quality assurance checks, inspections, and performance validations before the final handover. Our commitment is demonstrated through our expertise and proven track record of long-term durability and client satisfaction.

5.1. Ownership Until Settlement: All project materials, including but not limited to architectural designs, engineering drawings, blueprints, technical reports, specifications, and digital renderings generated by Capilan Group, shall remain the sole and exclusive intellectual property of Capilan Group.

5.2. Transfer of Rights: Upon receipt of the full and final contracted payment, the ownership and usage rights for the final deliverables will be transferred to the Client, as stipulated in the Service Agreement.

5.3. Prohibition: The Client is strictly prohibited from reproducing, distributing, or utilizing any of the Capilan Group’s proprietary documentation or materials prior to achieving full financial settlement.

6.1. Right to Terminate: Either the Client or Capilan Group may initiate the termination of the project by providing formal written notice and securing mutual consent.

6.2. Post-Termination Invoicing: In the event of termination, Capilan Group shall invoice the Client only for the professional services rendered and costs incurred up to the agreed-upon effective termination date.

6.3. Deliverables and Deposit:

• Any partially completed works or deliverables may be furnished to the Client upon satisfactory payment of all outstanding balances due.
• The initial project commitment deposit (Section 3.1) remains non-refundable, except in verifiable instances where Capilan Group has not commenced any measurable work or resource allocation.

Both Capilan Group and the Client mutually agree to maintain strict confidence regarding all proprietary, technical, financial, or sensitive information exchanged during the course of the project engagement. Neither party shall disclose confidential material to any third party without explicit prior written consent, unless required by legal or regulatory mandate. The Client is expected to protect Capilan Group’s proprietary methodologies, construction processes, or systems.

All official correspondence, including financial notifications, progress reports, design approvals, and critical project feedback, must be conducted through the designated representatives established at the project's inception. Capilan Group prioritizes clear, documented communication via established written channels (official email or documented correspondence) to ensure accountability and accuracy.

9.1. Jurisdiction: Any and all disputes, claims, or legal proceedings arising from or connected to these Terms and Conditions will be subject to the exclusive jurisdiction of the competent courts of Canada.

9.2. Amendments: Capilan Group reserves the unilateral right to update, modify, or revise these Terms and Conditions at any time. Any changes will become effective immediately upon their publication on the Capilan Group website.

Head office Phone:(778) 375-1665

Regional office Phone:(289) 667-2404

Email:capilan@capilangroup.com

Head Office:702 W Georgia St, Vancouver, BC V6C 1A1, Canada

Regional Office:29 Hughson St. N, Hamilton, ON L8R 3L5, Canada

Regional Office:4717 Wellington St, Montreal, Quebec H4G1X2 Canada